Monitor Teams Phone Agent in the Queues app

Supervisor dashboard shows call volume, handling and service levels of Teams Phone Agent.

Custom Copilot Studio voice agents with Teams Phone

Build voice agents in Copilot Studio; handoff from Teams Phone Agent or direct dial via resource account; billed under Copilot Studio consumption.

Authorized users manage call queue settings in Teams

Supervisors and team leads set up as authorized users change call queue settings directly in Teams.

Zero-touch provisioning for MDEP Teams Android devices

Hands-off deployment of MDEP-based Android Teams devices from the Teams Rooms Pro Management portal.

Meeting room join time comparison analytics

Compare join times of Teams Rooms vs. BYOD rooms in the Pro Management portal.

New Certified for Teams devices

• EPOS IMPACT 1000 headsets
• Q-SYS RoomSuite Collaboration Bar
• Shure IntelliMix Teams Rooms kits
• Shure room audio bundles
• Shure MXW neXt wireless systems
• Barco ClickShare Hub Pro bundles
• Yealink MP66W
• Neat Pad Generation 2
• Logitech Zone Vibe Pro for Business

Teams Rooms on Windows 5.7.112: updates only via Pro Management portal

Teams Rooms app updates are no longer distributed through the Microsoft Store.

Teams Rooms on Windows 5.6.210: automatic Windows 11 25H2

Devices update to Windows 11 25H2 within about one week after the app update.

Teams Rooms on Android: Google Meet direct guest join, town hall chat, SIP/H.323

Two-way Google Meet interop; Event group chat for organizer rooms; SIP/H.323 dialing via partner.

Teams panels: digital signage and settings sync

Idle panels show digital signage; locally changed settings sync back to the Pro Management portal.