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Dynamics 365 Customer Insights - Journeys - Information about a correction to quota limits

Services: Dynamics 365 Apps· Published: 2026-07-13· MS modified: 2026-07-13

Microsoft announcement

We identified and resolved an issue where the quota limits for your license were being calculated incorrectly.

How does this affect me?
This issue may have caused the quota limits for your license to appear higher than expected. As a result, you may notice that your quota limit is now lower because it now properly reflects the value associated with your current license. You can review this information on the Quota limits page in Dynamics 365 Customer Insights - Journeys.

What action do I need to take?
This message is for awareness, and no action is required.

Change history