Your Dynamics 365 Business Central environment failed to update because of an extension error

Your environment Sandbox_Master could not be updated

Your Dynamics 365 Business Central environment Sandbox_Master could not be updated to version 28.4 because one or more of the installed extensions is not compatible.

Depending on the error and your permissions to manage extensions, you may need to contact your partner or the extension publisher to perform mitigation. Microsoft support is not able to assist with third-party extensions.

Extension error: [
{
ExtensionId: d803f66a-5403-42bd-9e0d-dad96d96123a,
ExtensionName: Hextension,
ExtensionPublisher: Hexagon MI,
ExtensionVersion: 25.0.2.12,
PublishedAs: Tenant,
Messages: [
Src/General/Page/Pag50011.SalesOrder.al (1627,40) - Error AL0132: Page \Demand Overview\ does not contain a definition for Initialize,
Src/General/Page/Pag50012.SalesOrderSubform.al (1228,47) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ShowItemAvailFromSalesLine,
Src/General/Page/Pag50012.SalesOrderSubform.al (1228,97) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ByBOM,
Src/General/Page/Pag50012.SalesOrderSubform.al (1240,47) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ShowItemAvailFromSalesLine,
Src/General/Page/Pag50012.SalesOrderSubform.al (1240,97) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ByUOM,
Src/General/Page/Pag50012.SalesOrderSubform.al (1754,22) - Error AL0132: Page \Order Tracking\ does not contain a definition for SetSalesLine,
Src/General/Page/Pag50012.SalesOrderSubform.al (1167,47) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ShowItemAvailFromSalesLine,
Src/General/Page/Pag50012.SalesOrderSubform.al (1167,97) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ByEvent,
Src/General/Page/Pag50012.SalesOrderSubform.al (1179,47) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ShowItemAvailFromSalesLine,
Src/General/Page/Pag50012.SalesOrderSubform.al (1179,97) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ByPeriod,
Src/General/Page/Pag50012.SalesOrderSubform.al (1191,47) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ShowItemAvailFromSalesLine,
Src/General/Page/Pag50012.SalesOrderSubform.al (1191,97) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ByVariant,
Src/General/Page/Pag50012.SalesOrderSubform.al (1204,47) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ShowItemAvailFromSalesLine,
Src/General/Page/Pag50012.SalesOrderSubform.al (1204,97) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item Availability Forms Mgt\ does not contain a definition for ByLocation
]
}
]

While you can continue to use your environment with incompatible extensions installed on the current version 27.5, your environment cannot be updated until you resolve the compatibility issues. If you do not resolve these issues within 90 days after the closure of the update period for version 28.4, your incompatible extensions will automatically be uninstalled so that the update can succeed. Please ensure that you've resolved any compatibility issues prior to this date to avoid the loss of functionality that incompatible extensions provide.

Fix the extension error

1. Review breaking changes introduced in version 28.4 and how to resolve them.
2. Make the required changes to the incompatible extension(s), compile the extension against version 28.4, and perform the necessary tests to verify that the functionality is correct.
3. Upload the fixed extension(s) using the Extension Management page in Dynamics 365 Business Central and select the appropriate version for which the updated extension is compatible.
4. Reschedule the update from the Dynamics 365 Business Central admin center.

Uninstall the extension

1. Navigate to the Extension Management page in Dynamics 365 Business Central and uninstall the incompatible extension(s).
2. Reschedule the update from the Dynamics 365 Business Central admin center.