Your Dynamics 365 Business Central environment failed to update because of an extension error

Your environment OPTI_CH_ACADON could not be updated

Your Dynamics 365 Business Central environment OPTI_CH_ACADON could not be updated to version 28.3 because one or more of the installed extensions is not compatible.

Depending on the error and your permissions to manage extensions, you may need to contact your partner or the extension publisher to perform mitigation. Microsoft support is not able to assist with third-party extensions.

Extension error: [
{
ExtensionId: 06b31046-ad5a-4f8e-9637-bc9145e68f17,
ExtensionName: acadon_package.modification,
ExtensionPublisher: acadon AG,
ExtensionVersion: 26.3.0.692456,
PublishedAs: Tenant,
Messages: [
PackageModification/PackChangeDimensions.Page.al (296,36) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.,
PackageModification/PackChangeDimensions.Page.al (296,60) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.,
PackageModification/PackChangeDimensions.Page.al (315,35) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.,
PackageModification/PackChangeDimensions.Page.al (315,58) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.,
PackageModification/PackChangeDimensions.Page.al (334,35) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.,
PackageModification/PackChangeDimensions.Page.al (334,58) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.,
PackageModification/PackChangeDimensions.Page.al (353,34) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.,
PackageModification/PackChangeDimensions.Page.al (353,56) - Error AL0433: Field Type is removed. Reason: Replaced by field \Packing Type\.. Tag: 2025.12.3.
]
},
{
ExtensionId: 5925b780-71e0-4606-990f-b012660078eb,
ExtensionName: Optimo Service AG - SwS,
ExtensionPublisher: rocket365 AG,
ExtensionVersion: 25.0.4706.0,
PublishedAs: Tenant,
Messages: [
src/RKTSWSOptimoSetup.PageExt.al (78,57) - Error AL0433: Field Sender City is removed. Reason: This field has been replaced by \Originator City\. Tag: 28.0.,
src/RKTSWSOptimoSetup.PageExt.al (80,72) - Error AL0433: Field Sender Name is removed. Reason: This field has been replaced by \Originator Name\. Tag: 28.0.,
src/RKTSWSOptimoSetup.PageExt.al (81,74) - Error AL0433: Field Sender Name 2 is removed. Reason: This field has been replaced by \Originator Name 2\. Tag: 28.0.,
src/RKTSWSOptimoSetup.PageExt.al (82,75) - Error AL0433: Field Sender Address is removed. Reason: This field has been replaced by \Originator Address\. Tag: 28.0.
]
},
{
ExtensionId: cd7511a3-7b95-4e90-b712-ddc7ac045e1c,
ExtensionName: Optimo Service AG,
ExtensionPublisher: rocket365 AG,
ExtensionVersion: 25.0.4706.0,
PublishedAs: Tenant,
Messages: [
src/service/RKTCopyServiceDocumentOpti.Codeunit.al (728,27) - Error AL0132: Codeunit Microsoft.Inventory.Availability.\Item-Check Avail.\ does not contain a definition for ServiceInvLineCheck,
src/service/RKTCopyServiceDocumentOpti.Codeunit.al (1942,53) - Error AL0132: Codeunit Microsoft.Foundation.ExtendedText.\Transfer Extended Text\ does not contain a definition for ServCheckIfAnyExtText,
src/service/RKTCopyServiceDocumentOpti.Codeunit.al (1943,54) - Error AL0132: Codeunit Microsoft.Foundation.ExtendedText.\Transfer Extended Text\ does not contain a definition for InsertServExtText,
src/Reports/RKTServiceRechnungOPTI.Report.al (1786,28) - Error AL0132: Codeunit Microsoft.Foundation.Address.\Format Address\ does not contain a definition for ServiceInvBillTo,
src/Reports/RKTServiceRechnungOPTI.Report.al (1802,48) - Error AL0132: Codeunit Microsoft.Foundation.Address.\Format Address\ does not contain a definition for ServiceInvShipTo,
src/Reports/RKTServiceRechnungOPTI.Report.al (1821,25) - Error AL0132: Codeunit Microsoft.Bank.Payment.CHMgt does not contain a definition for PrepareEsrService,
src/Reports/RKTServiceRechnungOPTI.Report.al (1596,27) - Error AL0132: Codeunit Microsoft.Bank.Payment.CHMgt does not contain a definition for PrepareEsrService,
src/Reports/RKTServiceRechnungOPTI.Report.al (2467,24) - Error AL0132: Codeunit Microsoft.Foundation.Address.\Format Address\ does not contain a definition for ServiceInvBillTo,
src/Reports/ServiceRechnungOptimoTest.Report.al (1642,28) - Error AL0132: Codeunit Microsoft.Foundation.Address.\Format Address\ does not contain a definition for ServiceHeaderBillTo,
src/Reports/ServiceRechnungOptimoTest.Report.al (1658,28) - Error AL0132: Codeunit Microsoft.Foundation.Address.\Format Address\ does not contain a definition for ServiceHeaderShipTo,
src/Reports/ServiceRechnungOptimoTest.Report.al (2291,22) - Error AL0132: Codeunit Microsoft.Foundation.Address.\Format Address\ does not contain a definition for ServiceHeaderBillTo,
src/servic...

While you can continue to use your environment with incompatible extensions installed on the current version 27.2, your environment cannot be updated until you resolve the compatibility issues. If you do not resolve these issues within 90 days after the closure of the update period for version 28.3, your incompatible extensions will automatically be uninstalled so that the update can succeed. Please ensure that you've resolved any compatibility issues prior to this date to avoid the loss of functionality that incompatible extensions provide.

Fix the extension error

1. Review breaking changes introduced in version 28.3 and how to resolve them.
2. Make the required changes to the incompatible extension(s), compile the extension against version 28.3, and perform the necessary tests to verify that the functionality is correct.
3. Upload the fixed extension(s) using the Extension Management page in Dynamics 365 Business Central and select the appropriate version for which the updated extension is compatible.
4. Reschedule the update from the Dynamics 365 Business Central admin center.

Uninstall the extension

1. Navigate to the Extension Management page in Dynamics 365 Business Central and uninstall the incompatible extension(s).
2. Reschedule the update from the Dynamics 365 Business Central admin center.