Call Quality Dashboard Custom Detailed Reports

[What and why:]

Using Call Quality Dashboard (CQD) you can create customized charts and reports with rich diagnostic data on Teams calls and meetings in your organization. This existing feature is now available with an updated user interface with enhanced accessibility features and a fresh new look.

[Rollout schedule:]

General Availability (Worldwide): We will begin rolling out on early September 2026 and expect to complete by late September 2026.

Public Preview (Worldwide): We will begin rolling out on mid August 2026 and expect to complete by late August 2026.

[Impact on your organization:]

Teams administrators who use CQD to create custom reports will now have a refreshed user interface when creating and viewing their own custom reports. These enhancements provide a more accessible experience, such as improved support for screen readers and keyboard navigation, as well as quality of life improvements like dark mode.

[Action required / Recommendations:]

No preparation is needed. Users will start seeing the new experience as the feature rolls out and all existing reports will remain available. Should it be necessary, users will have the ability to return to the previous experience during the rollout period.