Viva Glint: Report attribute access will be managed only at the user-role level

[What and Why:]

Viva Glint is simplifying report attribute access management by making user-role permissions the single source of truth for report attribute access.

Previously, some migrated customers may have had client-level attribute restrictions configured by their Customer Experience Program Managers (CxPMs). These client-level restrictions could override the permissions configured in the Glint UI, creating inconsistencies between the permissions administrators configured and the access users actually received.

As part of this change, client-level restrictions for report breakdowns, report filters, and comment filters will be removed. Attribute access will be governed by the permissions configured on the User roles > Report attributes page in Viva Glint.

[Rollout Schedule:]

Global: We will begin rolling out on mid November 2026 and expect to complete by late November 2026.

[Impact on Your Organization:]

After this change, client-level restrictions configured will no longer be supported for the in-scope attribute permissions. The permissions configured for each user role in the Glint platform will determine which report attributes users can access.

For customers who previously relied on client-level restrictions, this may change the report attributes available to users if their existing user-role permissions do not reflect the intended access.

[Action Required/Recommendations:]

1. Review the report attribute permissions configured for your user roles in Viva Glint before this change takes effect.
2. Confirm that each role grants access only to the report attributes its assigned users should be able to access. Update role-level permissions as needed to ensure that access aligns with your organization's requirements.

[Compliance considerations:]

No compliance considerations identified. Review as appropriate for your organization.